Crowned with Confidence — Your Satisfaction Is Royalty

At Katyuri Kingdom, we craft every creation with the elegance of a bygone dynasty and the excellence of modern artistry. If your purchase doesn’t match your expectations, rest assured—our Refund Policy is here to uphold your regal satisfaction.

Eligibility for Refunds

• Timeframe: Submit a refund request within 14 days from the date of delivery.
• Condition: Items must be returned unused, with original tags and packaging, and in the same impeccable condition as received.
• Exclusions: Custom-made, personalized, or engraved items qualify for refunds only in cases of manufacturing defects or errors.

How to Initiate a Refund

To begin your refund process, kindly:

1. Contact our Royal Support via:
   Email: info@katyuri-kingdom.com
   Phone: +91 6280064465
2. Include in your message:
   Order Number
   Product Name(s)
   Reason for Refund

Clear photographs of the item (especially if damaged or defective)

Our dedicated team will review and respond within 3 business days to confirm your Return Authorization (RA) and next steps.

Returning Your Regal Piece

• Use a trackable and insured shipping service, and retain the tracking details.
• Once we receive your return and confirm its condition, a refund will be issued to your original payment method. Please allow 7–10 business days for processing.
• Note: Original shipping charges are non-refundable unless the return results from our error.

Refund Status & Assistance

• To check your refund’s progress, email us with your RA number and order number.
• Expect a royal-worthy response within 1 business day.

Damages or Late Returns

If your item arrives damaged, or you’re reaching out past the 14-day window, please still contact us. Include photos or details, and we’ll address your concern with care—offering either an exchange or partial refund depending on the circumstance.

Quick Eligibility at a Glance

Return Type Refund Eligibility Timeline Unused & original packaging Eligible (within 14 days)Refund within 7–10 business days Custom or personalized item Not eligible (unless defective or wrongly shipped)Case-by-case evaluation Damaged or delayed items Please contact us—assistance offeredHandled individually

Why Trust Katyuri Kingdom?

Our creations celebrate royalty—not just in design, but in how we honor our customers. This Refund Policy reflects our commitment to treating you with nothing less than regal respect and service.